Bests & Worsts Reviews from Amazon

Original review: "I have a set of inexpensive tactical lights I got from Costco years ago that were ~$5.00 apiece, that I still use today and supply excellent light, albeit they're battery hogs for my rechargables. I bought this unit based on the reviews and the specs, but ended up returning it because performance didn't nearly match either. My old lights have 2-3x the lumens of this unit, with much better focal point; and in the single day of operation (a few minutes of 'on-time'), the switch broke. Color me unimpressed...." **UPDATE: Ok, now color me surprised and delighted. I got home last night to discover a package on my doorstep, that turned out to be another Gearlight S2000, which was sent to me by a Customer Service Manager Nathaniel Newman, with a copy of my one-star review and a note that read "I hope this replacement will provide a more positive experience than the previous one..." Inside the box was a light and new batteries. My first thought was that this is really impressive customer service, and a truly nice gesture, but I'm a 'show me' kinda guy and my last experience with this light was, well, you know. I loaded the batteries, turned out the lights and in total darkness, turned it on...yikes!!!!! This thing's a torch!!! NOW I understand all the positive reviews. While I'm at a loss to explain the first unit I received, I'm a complete convert now: scratch my one star review and make that 5+ stars. Truly impressed!!! Well done Mr Newman, well done!