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★★★★★
Best Printer/Copier/Scanner/Fax I've Owned, great with OSX 10.7, 10.8 and Win7
I just received my Epson Artisan 837 (with $3.99 Amazon Prime 1-day shipping) and installed it yesterday. The bottom line is that Epson has a winner, I made the right selection for me, and I highly recommend this product! The printer itself is beautiful, sleek, and not too large for my cabinet-top. The printing, copying, touch panel, optics, firmware, flawless setup process and level of automation were extremely well engineered. I was able to eliminate three other disjointed components plus a separate wireless print-server and all associated cables, power cords, etc with this multiple function component. We never needed a USB cable for anything-wireless worked perfectly, even for a firmware update. I'd been researching multiple function printers for a few months and had settled on either the newly announced Canon PIXMA MG8220 or the newly announced Epson Artisan 837. Both have excellent features, specs, reviews and capabilities. I wanted to replace my standalone Epson scanner, standalone Brother black and white laser printer/fax/copier and my standalone HP D5360 color text/photo/direct to CD & DVD printer, all with a single multifunction printer. They both would enable me to do this, but what pushed me off the fence was the auto-document feeder, which the Canon doesn't have. Make sure you remove the blue tape used to secure the 837 during shipping. There's even some tape you can't see, such as in the paper tray. By the way, some reviewers criticize the paper trays on both the predecessor Epson Artisan 835 and Canon printers. Indeed, the plastic is thin, but no more flimsy than many of my other printers and I have no qualms that it'll break unless I physically twist it. Setup was amazingly simple, fast and automated, using the printer's touch panel. It walked me through the process when I powered up, including connecting to my wireless network. I don't broadcast my SSID so it let me input my Network name, then it proceeded to verify connectivity as "excellent"! It prompted me to install the ink cartridges and after about seven minutes had primed them and was ready to print. Next, I installed the most current drivers for my OSX Lion Macbook from Epson's support website. The first note on the installation guide says to not use the included CD if running Lion. I never had to connect my Macbook to the printer with a USB cable at all. Once Lion drivers were installed, I let it find my Artisan 837, I configured my options for printing (duplex) and provided my header info and configured my Macbook for faxing. Last, I printed a test page to confirm everything was completed--all was perfect. Then I inserted the CD and installed the Print CD app, User's Guide, and ABBYY FineReader (everything except the drivers). I installed the drivers and fax setup on my wife's Windows 7 notebook using the CD. The Epson app scanned and found the Artisan 837 immediately, made the wireless connection, and proceeded to ask me if I wanted to automatically update the firmware (I did). I've printed photos, text and graphics so far and the results are truly spectacular, as are print-outs from the copy function. The scans were fast and very sharp. I haven't printed directly to a CD or DVD yet, nor have I used the fax (other than to test that the fax configuration is correct) but I'm confident both will be perfect as well, based on other reviews. If not, I'll post an update. ** Updated review title to include great support for OSX 10.8 also.
September 2011 · Unknown · verified purchase
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