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out of 571,544,897 reviews
★★★★☆
This is not a $7000 hot tub.
This is not a $7000 hot tub.
It is a $350 hot tub. It is not as good as a $7000 hot tub. It's likely not going to last as long as a $7000 hot tub. But it's 80% as good, for FIVE PERCENT of the cost. You could literally afford to throw this away and buy a new one every year for twenty years, and still come out even.
Things that aren't obvious from the listing:
1) This unit is apparently manufactured by some entity named Bestway, then resold with other brand names on it (like Coleman; not sure if they manufacture Intex as well).
2) The egg-shaped pump connects directly to fittings on the tub, without hoses, so it needs to be adjacent to the tub. There's no ability to relocate it somewhere else. Lay out your space accordingly.
3) There are two filters inside the water that need to be removed from the tub and cleaned regularly (the manual suggests every day; your mileage may vary). Simple to do if you are inside the tub. If you forget the ritual and are already dry and dressed, you'll have to reach inside the water to remove and replace them. So you get one arm wet, no big deal. Unless you've oriented your tub so that either of the filters are against a wall or a rosebush or something. Then you have to get back inside. Again, lay out your space accordingly.
4) The user manual is *very* poor. The lawyer warnings that no one reads are in big bold print. The assembly instructions are wordless diagrams, like IKEA, but ambiguous and poorly printed (too small: we were literally using a magnifying glass). The product itself has no labeling (other than lawyer warnings) that might help match up with the instructions. And the operating instructions were apparently designed to be printed at one size, but reduced to 50% size before printing, so again, it's magnifying glass time. Frustrating. We wound up finding a video on YouTube that helped a lot.
5) There are no water treatment chemicals at all included in the box. Easy enough to buy locally or on Amazon, but it would have been nice to have a starter kit.
6) With a standard garden hose, filling the spa took about an hour. Warming the water from 80°F to 100°F took overnight.
Conclusion: it's comfortable for me to sit in (I'm 6'4"), the bubbles are nice, and it's 80% as good as a "real" hot tub for 5% of the price. Other than the one-time irritation of a poor instruction manual, what's not to like?
April 2017 · Patio Lawn and Garden · verified purchase