Bests & Worsts Reviews from Amazon

There's good news and bad news. Bad news first... If you pay attention to the reviews, most of the more recent ones are pretty bad. Something I didn't pay attention to until I had issues as well. I received my tent Wednesday. I opened it to set it up (because that's what you do when you're excited about your new tent...) and to my surprise, one of the poles was splintered. It left quite a bit of fiberglass in my hand that I am still trying to get out 4 days later. I hope that it doesn't snap in half. What's even worse is that they claim to give you a 2 year warranty yet I have called the number linked to their company multiple times over the past few days and no one answers. Finally, to top it off, the "customer service email" they give you is fake. It's even printed on the tag of the tent. You can not send them an email, it doesn't exiet. There is NO customer service. I'm chalking this up to "you get what you get". The good news... Other than those things, it's a pretty great tent really. I also tested it out in the rain and it did not leak nor collect moisture. It's pretty spacious, the fabric is great quality and it's really cute. It's very easy for 1 person to set up and it takes about 5 minutes tops. Even if I can never get a replacement pole (which really, really sucks) I'm still pretty satisfied with it. I'm guessing this item is just hit or miss. Unfortunately I fell somewhere in the middle. Edited to add*** I just got done with a spontaneous primitive camping trip. We ended up stuck in the woods in the middle of a tornado watch. Heavy rain, high wind and trees falling all around us. Everything was absolutely soaked. There was a 4 inch puddle under my entire tent. The crazy part? NOT A SINGLE DROP CAME INSIDE!!! Everything stayed 100% dry and sturdy even though we were literally camping on a huge mud puddle. This is extremely well made and I'm still happy with it. I'll take fiberglass in my hand over wet blankets any day. 😂