2,768
people found this helpful, as of 2023
ranked #1,448 most helpful
out of 571,544,897 reviews
★★★★★
Great camera and customer service
An excellent product with great customer service. I was somewhat concerned when others stated how bad the service was but I found that to not be true in my case. Bought this camera and had it up and running in just a few minutes. Excellent pics and video from the start, but found night vision was dark. Contacted customer service at Blink and within 12 hours had a reply stating they pushed a firmware update to my camera. Viola...it works as advertised and the night vision is now very good. Plus with re-aiming we now have zero false alerts. Would, and probably will, buy this camera again.
Update on July 26: The camera amazes and delights again and again.Fast trigger time, reliable clip notification and excellent pictures day and night. Catches every motion. When setting up, I used double sided tape (not included in my package although others say it was) and moved the camera several times to get the best view, and so the slight view of our side street (we live on a corner) was blocked and the excess triggers immediately quit. Then I installed it by drilling and screwing the mount in permanently.
If there is any negative to this at all is the rather flimsy mount. It works as intended and we have had none break, but wish Blink had a security mount offered as other brands do. In summary, can't say enough about this great camera and security device.
Update August 17: Camera is still function great. I had some instances of lack of or slow notification to my phone when the motion sensor activated and found that even though the camera to WI-fi signal was three bars, that was often too low and the delay occurred. I added a WI-fi extender and the problem is solved. 5 Bars on the sync module and 5 bars on the camera too. And Blink customer service has been top notch yet again. Fast response and willingness to help.
A final note is that some people seem to post here on the regular Blink camera instead of the Blink XT outdoor model. There is a huge difference in picture, motion sensing and night vision. If you buy but one camera, I'd suggest the Blink XT regardless of where you install it. It is just far superior to the standard indoor model.
Update August 20....check out the fast motion detection and video quality. A hummingbird no less....
Update September 18..Camera is still working flawlessly. Temperature on porch was 105 degrees several days and camera had no issues.
Some complain about slow notifications, but this may be a flaw with certain smart phones rather than the system. For example, my spouses phone will alert within seconds of the motion detection while mine sometimes lags or not at all. In investigating this issue I found that LG phones frequently have this issue and even though I have different alerts for the Blink, I also find out that sometimes I do not receive text message alerts either. On the iPads the alert is fast and reliable. Phone lag or lack of alert is certainly not the fault of the camera. Still think these cameras are excellent.
One thing to add is that some people are reviewing the standard Blink camera and not the Blink XT. In my opinion, they are totally different animals so be sure what you read is really the XT model.
Update February 1, 2018: Still works great, we have about 15-20 clips a day and still on the original set of batteries. The notifications are no longer an issue, we get notifications each and every time the camera is triggered. Fast trigger time and the the night IR remains excellent. Ordering another today for the back area.
Update July 2018...screenshot shows the extreme temperature on our patio. 143 degrees and yet the Blink XT performed and continues to do so flawlessly. No, Blink does not suggest the cameras be subjected to this, just a testament to the excellent temperature handling of this unit.
Update December 18, 2018 Bought yet more of the Blink XT cameras and they are working well. The latest firmware update includes detection zones so you can shade out those areas where false alarms are triggering the camera, such as a vehicle passing or a pedestrian beyond where you want to see movement. This was rolled out recently and Blink is still working on some minor glitches in its operation, (should be updated this week) but a huge improvement to the overall system. Zone detection combined with scheduling makes these invaluable for security. Customer service remains first class with quick response and fast updates should you have a problem that can be fixed with firmware, software or just information. Very pleased with these cameras.
Update 3-38-2019 Still super impressed by these cameras. We even found what is eating our hummingbird feeders dry at night...bats! Captured on the Blink XT. Battery life has been less than advertised with us getting about a year on a set of batteries, although that is dependent on the number of triggers a day. We still see 15 or so daily so think that may be the shortcoming on battery life. The detection zones work fairly well; we find vehicles or multiple people walking by way outside the detection zone will still set it off, but it appears the detection zone feature works fairly well. Still highly pleased.
July 2017 · Electronics · verified purchase