Bests & Worsts Reviews from Amazon

VERY UPSET! BEEN USING INSTATOX OVER 10 YEARS. I ALWAYS ORDER WHEN I AM GETTING CLOSE TO END OF TUBE. WELL, FINISHED TUBE AND OPENED NEW ONE TODAY. I KNOW HOW TO YSE AND I KNOW WHAT IT SHOULD LOOK LIKE. AFTER SHAKING TUBE AND ROLLING AROUND I REMOVED CAP AND WATERY SUBSTANCE CAME RUNNING OUT. TRIED AGAIN BUT STILL WSTERY. OPENED 2ND TUBE AS I AM TOTALLY OUT. SAME THING. IT SHOULD HAVE A CONSISTENCY THAT LOOKS LIKE A SMALL BEAD. NOW I AM GETTING READY TO GO OUT TONIGHT AND THIS IS THE ONLY THING I USE FOR PUFFY EYES. NOT HAPPY!!! I NEED TO SEND BACK BUT WHERE AND HOW CAN I BE SURE THIS DOESN'T HAPPEN AGAIN. I DO ALL MY SHOPPING ON AMAZON AND LAUGH WHEN PEOPLE TELL ME SOME PRODUCTS ARE ALTERED. I DONT BELIEVE THAT BUT WHAT IS GOING ON HERE!!!!?