187
people found this helpful, as of 2023
ranked #179,809 most helpful
out of 571,544,897 reviews
★★★★☆
Aicok stands behind its coffee maker!
Well, it made one cup of coffee. I thought, "Great!" Then we took it camping, and every successive cup was LOADED with coffee grounds. Tried it at least 6 times. Piece of crap. Don't buy this...get a Keurig.
I want to update my previous review to let you know that the company really stands behind its product. I was offered a brand new replacement, even though we had thrown out the other coffee maker. The other option they offered was half of the money I paid in credit, through Amazon. I took the money, as we had already replaced the coffee maker, but it was very clear they didn't want defective goods for their customers. It was certainly refreshing to me. Not many companies offer that kind of customer service when you're unhappy.
May 2016 · Unknown · verified purchase