Bests & Worsts Reviews from Amazon

I bought 2 of these, one for myself and one as a gift. Worked great for a few days. One morning I turned on my phone, it hadn't charged. My tablet hadn't charged either. Unplugged the unit, waited a few minutes, plugged it back in and it charged fine. A week later, again, not charging. Unplugged and re-plugged and again it worked. This has now happened 3 times in about 2 1/2 weeks. Sorry, I need something more reliable than this. Returning both of them. Glad I hadn't given the one I bought as a gift yet. Update...This company has by far the BEST CUSTOMER SERVICE, maybe on the whole planet! They sent me a new unit. I experienced problem with the cord being lose, which I then figured out was why the first one was wonky. They then sent me 2 new cords. That was about a week ago and so far, so good. This cord seems to fit tighter and doesn't disengage if the unit gets moved. So, don't hesitate to at least give this a try. I believe the company will move heaven and earth to make a customer happy. another update...I have had no problem with this since they sent me a replacement.