Bests & Worsts Reviews from Amazon

Excellent razor, and Norelco is a name you can trust. Also, the product had a problem when it first arrived, Amazon was quick to send me another one overnight at no charge to me, so excellent service there too! Overall I recommend the 1280X and Jet Clean system! 5/26/2013 UPDATE One thing I saw people asking about was the chrome piece of plastic making a squeaking or clicking noise when they first got the razor. That was the problem I had when I got my first one, but Amazon swapped it for a new one no questions asked basically, and the new one they provided seemed fine. If your new razor squeaks return it before use for a new one! It seems like Norelco does have a slight quality control issue with that part, although it doesn't affect functionality. I've had the razor for over 2 years now. I still like the razor and the Jet Clean system a lot and would recommend it to friends and family. I actually did buy one for my Dad for Christmas and he really likes his too. I wanted to mention that after 2 years of use my razor quit charging and at the same time my Jet Clean system suddenly wouldn't work (would light up the low fluid light when the fluid level was correct). I also tried charging the razor on the charging only base (only time I tried to use it) and it still wouldn't charge. I contacted Norelco's customer service online via chat and they sent me a new razor and new Jet Clean system. The beauty of all this was that it was just outside of the standard 2 year warranty, but I found out that by registering my product purchase online they added 6 months to the warranty, and my now 2.5 year warranty now started at my registration date, not my original purchase date (registered about a month after purchase). I didn't bother dismantling them to see if I could diagnose the cause of the problems so have no way of knowing whether one of the two had an electrical problem that later broke the other one, but now I have all new parts and all seem to be working well. Thanks Philips for great customer service! I hope that I get at least another 2 years out of this razor and Jet Clean system, meaning over 4 years of total use. Considering I travel a lot for work and so my razor gets banged around by TSA frequently maybe I can't hope for much more than that. One final note, I have found that shaving with shaving cream or a shaving gel with this razor seems to result in the smoothest agitation free shave. Just keep the razor head wet and you'll have a nice smooth shave!