Bests & Worsts Reviews from Amazon

After reading all the reviews I settled on the monster steam mop. After reading the directions I went to work. Steam appeared to be shooting from all directions around the mop head giving the appearance that this thing was working. But the bottom of the mop was just warm, all the steam coming from the sides looks great but did little to heat the mop pad. I was dissapointed and tried all the different pads, even pre wetting them to see if that helped. Nothing did and I thought I had a regular mop on my hands. I let it cool down and inspected the bottom. The steam was directed to the sides of the head via a couple of small channels. Not effective at all. I then saw three small screws holding a plastic cover on the bottom. Removed the screws and plastic cover, plugged it in and WOW, a real steamer. Tons of steam directed at the bottom of the head and actually got hot enough to disinfect. Give it a try. And your'e welcome.