Bests & Worsts Reviews from Amazon

I went from an Intuos4 (whose USB port connectors finally snapped off) to the Pro, skipped the 5, so for me it's a good upgrade and I concur with all the positive reviews. Wacom is superior. (NOTE: I will leave the following review as first written in November 2013, when I gave it 4 stars for the reason stated, but PLEASE SEE THE UPDATE BELOW! Wacom has finally corrected the issue)… However, as others have mentioned, Wacom has still not addressed the issue of ill-designed USB ports and cords, the reason for my deducting one star. The little piece with the connections inside the casing is poorly affixed (I took my 4 apart and saw that the very thin copper wires were attached with tiny bits of solder to the circuit board, and that's it, nothing else held the connection piece in place), and the cord itself doesn't fit snugly, so it jiggles around, jiggling the connection piece with it. Here's my workaround so the cord doesn't wiggle and is firmly in place (see the video, too, taken after the fact, but it will makes things clearer): I took one of the black rubber-like rings the pen came packaged in and cut out a tiny rectangular piece 3/8" x 3/16" x the thickness of the ring. With the cord plugged into the tablet, I wedged the piece under it, squeezing the thickness. It takes some doing because you have to compress the thickness and force it in little by little (I was able to use my nail). I cut a smaller piece and wedged it in to one side of the plug. The cord is now tightly in place, but it could be removed if necessary. I plan on never unplugging it, though, even when going wireless, a small compromise to ensure that the tablet will last. UPDATE 3/7/16: One customer just wrote that, out of curiosity, he looked inside his recently purchased small Intous Pro, and found a metal piece holding the USB port in place. He included an image. So, I called Wacom to see if they have, indeed, corrected the loose USB connection problem on all of the Intuos Pro tablets now being shipped—the answer is YES! Wacom has added a metal clip on the mother board that allows for movement of the USB cord, but that secures the connecting wires. So buyers/users need no longer be concerned that the wires will break. By the way, the fix, which actually was very quick and easy to do, is still holding strong after 2 1/2 years, and I've had no problems. I don't regret buying the Intuos Pro, because in every other way it is superior.