Bests & Worsts Reviews from Amazon

Very nice phone with a few caveats. First I am a consumer user not a business enterprise. The phone is fast, very nice screen, quality build with Android 10, no carrier bloatware. The big thing for me is the replaceable battery. Every new smartphone I have had to buy is because the built battery would not hold a charge and was a pain to replace. (I know I have done it myself). Now for some issues with setup. There is no user manual available. I went to the Samsung site and not there. Therefore you have to stumble through by yourself. Inserting the SIM and SD Card. The phone has SIM 1 and SIM 2. for Verizon use SIM 1. The SIM card is installed under the SD Card. The slots are under the battery. Turning the phone on is intuitive, push the button on the side. Turning the phone off is not intuitive, the button does not work. The off button is on the upper right corner next to the settings button, both visible after swiping down. Transferring data and apps from your old phone is a snap, follow the prompts. Since this a Global phone when you turn it on it automatically selects the best carrier, GMS or CDMA. What this means when you turn it on the first time it will connect but maybe not to Verizon. Here is what you have to do. Go to: Settings Connections Mobile Network Network Mode Manual Network Operators Choose Verizon Now you are all set and on the Verizon network. If you try to activate on line with the EMIE it tells you it is invalid however the phone is on the network and works fine. I called Verizon and the only reason this happens is that the global phone is not yet in their EMIE database yet it will work fine (Verizon sells the same phone with a slightly different sub-model number). The only thing you will notice is that on line under "My Devices" you will see your phone number but no picture or model of your phone. Some have questioned say that the phone does not support WIFI calling, it does in fact support WIFI calling, to activate you have to enter emergency contact information. I know this correct because I have it set up for WI-FI calling. Just ordered an OTTERBOX from their website, 20% less than on Amazon with free shipping. Hope this helpful, great phone