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My Windows 7/64bit did not recognize the dongle. Not a problem, I thought, a mini-CD is included with the Windows driver and a "utility application" on it. I installed the driver and the utility app and then went through several hours of frustration trying to get the thing to work reliably at something better than dial-up speed. I even removed and re-installed it twice without any improvement. Here's what finally made it work...install the driver ONLY, do NOT install the utility app. Windows 7 sets it all up automatically as soon as it has the driver. It works great when you install it this way. Ed