Bests & Worsts Reviews from Amazon

Update: These guys need 6 stars for their customer service. Got an unexpected email from ecovacs customer service apologizing for not including batters with the remote (I just thought it didn't come with any no big deal). They issues me a $5 refund for not including the batteries, who does that!! Unreal! This is one of their latest models. App works flawlessly and wouldn't want to own a vacuum without it. Can control all aspects of the vacuum with the app. Also locate the vacuum and keep up with maintenance via app. First cleaning the battery lasted over an hour and half will be interesting to see how it holds up. Customer service is amazing! Emailed asking for a PDF copy of the user manual and received a response within minutes with a link to the guide. Now the best part, how it cleans. For what it is it's excellent! It literally FILLED it's bin on the first run, this after vacuuming with a regular vacuum a couple days ago. This would be due to it being low enough to run under beds and other areas usually left uncleaned.