Bests & Worsts Reviews from Amazon

There was some initial frustration with this frame. First off, the frame works well. So far I've only added photos to the thing, so I have no experience with videos. Its now setup and running nicely. The image quality is great, and I think the viewing angle with it hanging on the wall is perfect. I can see the images clearly regardless of where I am in the room, and the 12 inch screen makes it the perfect size for my room. So why not five stars? Well that has to do with what I had to go through to get the frame to properly display the images. The resolution is 800 x 600 on the frame, so I understood that resizing the photos to be that size was something I had to do. Not a big deal, I just used a nice bulk resizing tool called Light Image Resizer. Its a free download and free to use for personal use. Made it really nice and easy. However when I initially loaded the photos, I found the frame wouldn't transition smoothly on all photos. The slideshow would freeze randomly on photos, taking longer than the 5s I had it set too. Sometimes upwards of 2 - 3 minutes to finally change pictures. I did a lot of research but NIX's own site has a blow off solution that basically says make sure its in the right format and check with the support site for advice, otherwise delete the picture. No thank you, especially since the photos were all taken with the same camera and resized the same way, so why would it pick and choose which to freeze on? I couldn't find any additional advice on their support site, perhaps I wasn't thorough enough, however after some poking around on other forums, I found the solution. Apparently the software on the frame likes the picture names on the memory card to be four characters long and a number. So 0001.jpg for example. I used a bulk renaming tool that I was able to download (free as well, worked beautifully) and sequenced all of the names on the memory stick accordingly. Now the frame slideshow works perfectly. So, given what I had to do to figure that out, I had to drop it a star. NIX's instructions don't include any recommendations on picture formatting other than stating that it must be JPEG only. Otherwise I'm very happy with the frame. I just hope I don't need to deal with any additional support questions. UPDATE 01/04/14: So after using the frame for a few days, I've noticed that the motion sensor feature on my frame doesn't appear to function at all. It doesn't matter what setting I choose time wise, the frame never shuts off. I'm probably going to look into replacing it under warranty. I'm hoping its just an issue with the one we received.