Bests & Worsts Reviews from Amazon

I nothing thought reviews had such a profound impact on customers, but apparently they do – or at least they have a profound effect on the company’s interns – as ever since I related this product low, I’ve had an eager person emailing me - at an almost psychopathic frequency - asking how they can make it up to me that I got a bad product. At first it started with just an email saying something like “hey, sorry you didn’t like our product, yada yada, let us give you a free one.” And my initial reaction was, its just window film, who gives a ****, but nice they tried. I had already moved on. However, like an estranged ex-lover, more letters and eventually gifts started to come from a very determined intern – or so they say they were – all in attempt to win me back. The emails I moved to spam because I get too many. But I couldn’t ignore the random packages showing up at my door. Random **** often comes to my house in that iconic cardboard box with that goofy and somewhat sinister arrow smile – I imagine that is Alexa’s “I’m listening to you” smile – and I’ve come accustom to opening them and finding another care product my wife needs. But I started getting abnormal random ****, **** that I couldn’t understand why my wife would need it; a window squeegee – maybe our showing really is gross I thought – and then a random window privacy film – maybe wife ordered some since I never got them installed cause they sucked. But after finding a letter in the third – and I think final – box that had shipped another window privacy film, I finally realized what was happening. The letter was the typical Amazon print off, like what you get from items gifted to you, but it was the giver’s name that caught my attention. I recognized the name but couldn’t remember from where. I kept repeating it over and over in my head, lying awake some nights tormented by my brains constant searching as it roamed through all its neurons hoping to find a connection to some dark corner of my cortex. And then one morning while parading around the house in my underwear it finally hit me, my brain had made its connection, I remembered so clearly where I had seen that name. Our house came with a very nice front door; solid with a nice 4-foot-tall window built in to let the southern sunlight brighten our foyer. The window on door is great, except that we live in a town home, and I parade around in my underwear, a lot! I don’t mind that every neighbor, postal worker, campaigner, and Jehovah’s Witness can see me in my skivvy’s when they come to or walk past our door. But my wife understandably is not as enthusiastic about witness shocked expressions. So I had tried this window privacy film but the product I got was defective and wouldn’t cling despite following the instructions. Being someone who roams the house in the underwear, I waste my time reviewing products on Amazon, but only when I either really love them, or really hate them. I had reviewed this product as really hated it. That was then, but now I redact that original rating and am giving full stars – I love it. I love it because of the persistent efforts of an intern who would stop at nothing to win back my heart by emailing me and sending me replacements, even though I never replied – let alone read – to almost all of their emails. But on that day I remembered that name, I went back and looked in my spam folder and found all the lost letters that intern had sent. I have no idea if their story is legit, or their just great at marketing, but I realized I owed it to them to help mend their broken heart by coming back on here and re-rating my review. And since they went to such great lengths to try and satisfy a customer, I am returning the favor by going to great lengths to write this review: "The window cling is great, the first one I order didn't have the smoother backing (likely a small manufacturing hiccup), but the seller went to great lengths to replace it and the new one worked as described – 5 stars." To Skye, thank you for your customer service. If this company doesn’t give you a permanent career, then they don’t deserve you. Your due diligence to close is some of the finest I’ve ever seen in sales (I’ve worked in the sales community for several years). I am sorry I didn’t respond sooner, I was too busy parading around in my underwear.