Bests & Worsts Reviews from Amazon

according to people

199
people found this helpful, as of 2023
ranked #162,737 most helpful out of 571,544,897 reviews
★★★★★
superior products, superior service
If I could have given this merchant more than five stars, I would have done so. I ordered three items through the Amazon.com site, which was a very unclear site that did not become clear to me until I had already entered THREE separate items. When I realized I was going to be charged for three separate deliveries of these three small items, I could find no way on the site at Amazon to make the change. I resigned myself to paying the extra shipping charges for the mistake I made in not being able to indicate that all three items should go into a single, small package to a single address. At that point I determined never to order grocery items from Amazon again until their site instructions were made clear BEFORE an order is placed rather than AFTER. But at 9:00 a.m. the next morning the PRESIDENT of JR Mushrooms & Specialties phoned me and asked if I did really want the three items shipped separately to my address. I told him I had tried to correct the problem on the Amazon site and was unable to do so. The president, Mr. Rusnak, immediately had the extra shipping charges deleted from my credit card. I had placed the order on Sunday, Feb. 10, and all three items were delivered via USPS this morning, Wed. Feb. 13, in one, single package. Without a doubt, this is a company from which I intend to order many items in the future. In addition, all three items are of superior quality. I had ordered pure cinnamon oil and pure vanilla oil along with the vanilla beans. Thank you Mr. Rusnak. Please stay in business for a long, long time with the same superior quality products and SUPERIOR service.
February 2008 · Grocery and Gourmet Food
the product in question
Premium Bourbon-Madagascar Vanilla Beans - 16 beans JR Mushrooms brand
4.5★ · 482 ratings, as of 2023
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