Bests & Worsts Reviews from Amazon

I cannot give an actual review on how awesome it will be, I ordered the silhouette and many extras with it, the machine came as expected, I have watched hours of videos on all the different things this thing can do. I hooked it up and typed out some words, sent it to the cutter and was amazed at how well it cut, I thought well, time for some vinyl, I made a wall decal and sent it to the cutter after all adjustments, the machine would not do anything right again, the thing would not load. then all hell broke loose. it started doing things all on its own, it loaded and unloaded by itself, started cutting when nothing was there. after that the screen would only read pause. I called support, went through the motions, they said they have never had one right out of the box do anything like that, gave me a return order # and off it went, all within 3 hours of opening the box, $28 shipping later and up to a 3 week wait after they receive the machine back, its been a week in route, they should receive it today 3/5/15. so when I receive it back in 3 weeks and start using it I will give an actual review. I'm not disappointed yet, lemons are going to happen on anything. Update: My replacement arrived ahead of schedule. Hooked it up and repeated the same projects to see how it preformed. It works like a charm, cut a vinyl wall stencil out of dollar store contact paper. Stencils out of copy paper and used it to silk screen on shirts. Used it with and without the mat. Did everything you could ask for. Will definitely recommend the silhouette cameo. You couldn't ask for anything easier, importing any pic and using the tools to do anything you could imagine. I make my own cutting mats out of cutting sheets from the dollar store, 2 per pack. Just draw the corner lines in the same amount from the outside and spray with releasable adhesive and let dry a few minutes. Cheap and easy.