Bests & Worsts Reviews from Amazon

I bought two of these to replace a pair of Yi wireless cameras which kept dropping off my network.I opted for POE cameras as a replacement in order to get a very reliable connection. After two months I can report that these cameras are completely reliable, give excellent results, and have survived some extremely heavy storms without any problems. I would give them 5 stars if the software was a little more user friendly. 1. Construction is bulletproof, all metal, nicely fabricated. Surprisingly they do not have a 360 degree rotation on the ballpoint mounting. They will only adjust up and down. However the very wide angle view compensates for this, so I had no problem getting the view coverage I desired. After two months in very heavy rains and storms, they have remained watertight. 2. Performance is very, very, good. The picture quality is not as good as the Yi cameras that I had previously, but is very good indeed in the HD mode and good enough for reading license plates. The POE technology is completely reliable. As long as the network is up the cameras are connected. They reconnect automatically after a power disruption, or a router reboot. 3. The customer service is excellent. They operate on Houston business hours, though I think the actual technicians are in India. They are very patient and get the job done. One of my cameras was not recording to the SID card. They were able to sort that problem using remote access, and then assisted me to select the best settings for my applications. 4. Software: the cameras are VERY easy to set up and connect to your network using the iPhone app. But it is NOT easy is to navigate through the configuration settings and there is no guidance for how to select settings to avoid false motion detections. However the tech support people can help together with some trial and error. One nice feature is the masking option to exclude selected parts of the view that might give unwanted motion detection positives (eg plants and bushes). Overall these are excellent outdoor cameras that are reliable and give good results. The configuration software is not user friendly, but the tech support department compensates for that negative.