Bests & Worsts Reviews from Amazon

First, read the directions when you put this pitcher into service. I had an old Brita and wanted to update it. I don't know how old my unit was and felt I should get a BPA free unit. This newer model looks nicer than the old boxy white unit. There were some negative reviews that I want to address so as to not scare off other purchasers. The filter does not fit? The filter needs to be oriented a specific way or the water will flow in without filtering. My filter fit perfectly. You also need to run cold water through the filter (according to the instructions) before you put it into use. You need to wash the pitcher before using it. I could not get the fill insert out of the clear plastic base until I ran some soapy water through all of it and the insert slipped out nicely. The water does not empty out from the fill area to the bottom container? Not in my case. Took about 30 seconds. What I did notice was, the fill area only holds enough water to fill half the bottom container. So, I filled the top a second time and all the water filled the bottom perfectly. In summary, this pitcher looks nice enough for the table and is smaller in the refrigerator.