Bests & Worsts Reviews from Amazon

Like one of the other reviewers, our ring pro doorbell worked well for 30 days and then kept disconnecting from the wi-fi. Following troubleshooting through the app, we performed a hard reboot which got the ring back up and running...temporarily. Every morning for a week, we did a hard reboot (not recommended by the way) and every night that thing disconnected from the wi-fi between 10 pm and midnight. So contacted Ring customer support. The first person we spoke with was not super helpful and I was convinced that he was just giving me a run around. But we called back and got someone different....way more helpful. Sent email pictures and instructions to help us locate the doorbell transformer. Ours was on the side of our electric panel and was a 16/15 V. Tech support person suggested upgrading to a 16/30 V. We did and so far so good. The Ring doorbell instantly fired itself back up after installation of the new transformer and has not disconnected from the wi-fi since. Here's the link to the transformer we got: https://www.amazon.com/gp/product/B07GND8RMQ/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1