Bests & Worsts Reviews from Amazon

For the life of me, I can't understand all the bad reviews on this air conditioner. Does not blow cold air? Does not cool the room? Too loud?? All I can figure is that these users did not adjust the settings and/or venting correctly (fan mode vs cooling mode; temperature set too high; venting blocked). So far, my experience with this product has been excellent. It definitely blows cold air; it definitely cools the room I bought it for; and even on the highest speed, it is no louder than a fan (in fact, it is quieter than one of my fans). Not having to regularly empty a condensation bucket/tray is also a HUGE plus! I highly recommend this product.