Bests & Worsts Reviews from Amazon

I've only had one other distiller - the plastic model 200 version from the same company. While I liked my model 200, it is not nearly as easy to clean as this one, even though the 200 touts easy cleaning as it's primary feature. If you're on the fence between one of the plastic easy cleans, and one of these, do yourself a favor and spend the extra money now. Distillers are obviously going to be used daily, and that daily use adds up. I got 18 months out of my 200 before I had to upgrade to this one (the constant heat warped some parts and gases started escaping inside the unit which caused buildup of scale on the internal parts.) As for how this unit functions and what I think of it: It's very good quality. The stainless steel should last pretty much forever and the glass carafe is solid too. Cleaning and refilling it only takes me about 2-3 minutes now. Once in awhile you should deep clean it, but even that is a breeze with the included cleaner and instruction. It looks much nicer on my counter than a cheaper product would. I've talked to support at h20labs a couple of times over the last two years. They are always very quick to respond and extremely friendly and helpful.