Bests & Worsts Reviews from Amazon

UPDATED (June 21, 2016) REVIEW: After much frustration in late 2015 and early 2016, I have to update my review again (I've gone from 1 star to 3 stars, and now to 5 stars). Over the past few months, our entire SmartThings hub and ecosystem has been performing nearly-flawlessly. Kudos to the SmartThings team for all of the firmware updates and capacity upgrades. They are obviously improving the system dramatically. Things just work now and I don't have to even think about it. I've got my fingers crossed that these improvements will last. ORIGINAL REVIEW: After a few months of successful testing with the v1 hub, I decided to go all-in with Smartthings over the past few months. I've now invested over $1800 in devices and migrated everything to the v2 hub. Everything seemed to begin going downhill once I switched to the 2nd gen. hub. Smartthings has always had its quirks, but over the past few weeks it has gotten so bad that it has become a complete nuisance. The biggest issue by far is that routines are failing constantly. We woke up this morning to a cold house (the thermostat failed to trigger), a dark house (all the lights failed to trigger), and a blaring alarm when opening the door (the alarm failed to disarm). When we arrived home, I hit the "I'm Home" routine and again the alarms sounded upon entering for reasons unknown and the house was dark. At this point I'm ready to find our 20 year-old Honeywell programable thermostat, go back to timers with dials on the lights, and fire up the ancient ADT alarm system again. Things were much easier and worked much better the good old-fashioned way. I've actually managed to dumb-down our house with Smartthings. Smartthings would be great if things worked as they're supposed to work, but I'm finding myself spending hours in the forums each day and reprogramming routines trying to troubleshoot all the issues. It's cause for great celebration if a day without problems. It's just not worth it anymore. Time to pull the plug on Smartthings and hope some other miracle hub comes along to take advantage of all the Zigbee and Z-wave devices we've accumulated.