Bests & Worsts Reviews from Amazon

Upon receiving this AmazonBasics coaxial cable, I noticed that there were no instructions provided on how to install this cable whatsoever provided. You're probably thinking: why do you need instructions to install a coaxial cable? The problem is that these cables arrive with two white plastic caps that are installed to protect the copper conductor from getting bent during packaging and shipping, and they need to be removed before these cables can be screwed onto any coaxial accepting device. The hard parts seems to be removing these protective caps since there's absolutely no mention of how to do so on the webpage or within the product's box. Buyers that can solve this problem without frustration likely gave this product a great review, whereas buyers that could not solve this problem likely gave this product a not so great review. This means that the following Amazon.com product statement is completely misleading: "The AmazonBasics coaxial cable comes ready to use—simply insert each end into a compatible F-Pin-enabled device." This statement could not be further from the truth and could very well be the source of many dissappointed customers' not so great reviews. I have attached a few photos that hopefully show how to easily and properly remove these protective caps without any tools, after you do that then you will likely appreciate these cables as much as I do. The slip over hex socket cap (with the AmazonBasics logo) is great because they are long enough to allow you to use your thumb + index + middle fingers so that you can apply more torque than you typically could to tighten the coaxial cable's hex head nuts. These caps also allow you to tighten the coaxial cable's nut in tight spaces without the need for any type of wrench. AmazonBasics products are great but there needs to be instructions or guides provided in the product's box or webpage that clearly demonstrates how to properly install or use these products. You can't rely on your customers to provide the support for your products! Come on Amazon, you have $$$ to hire a team of technical support illustrators/writers whose full time jobs are to do what I just did with a few words and photos.