Bests & Worsts Reviews from Amazon

PREVIOUS REVIEW: I really wanted to have this product for my daughter's Christmas. Arrived damaged/poorly built in several places, see accompanying photos. Returned for a refund and didn't trust company enough to consider re-ordering. UPDATE: A while after I posted the original review above, a nice sounding young man named Tom called me all the way from New Jersey. He apologized for the quality of the board and asked if I would like a new one for free. Really, do you need to ask, I think. I said yes, and less than 3 days later, I have a nice new, perfect, unblemished board. I have therefore changed the stars to 5 because the new board is excellent quality and I think even if you have any problems with the product, the customer service is excellent and any problem you have will be rectified.