Bests & Worsts Reviews from Amazon

If a chair lasts me 5 years, it's a good chair. I can spend upwards of 14 hours a day, seven days a week in my desk chair. I do IT support and even when I'm not working I'm sitting in my chair at my desk waiting for a call. I own the company and I own the office and my office is pretty nice so I spend a lot of time in it working or not. It's on my property in a detached building and I serve all the network, entertainment, etc. stuff for the main house from there so while I may not be working I'm often at my desk watching a movie or TV show on a 60 inch plasma monitor. I also have two crushed disks and two herniated disks in my back from an offshore accident many years ago. It is vital that I have a very good chair at my desk. I'm in this chair a LOT. I'm 6 feet tall and weigh 230 lbs so that is a LOT of wear and tear on a chair over time. The last chair I had was an Office Star Space Chair and it was a good chair, for about 2.5 years. Then it started falling apart and I started filing warranty claims to get the parts replaced that failed (it was warrantied for 5 years). The vinyl arm pads deteriorated twice and the seat/pedestal plate that holds the seat together snapped in half. It made it the whole 5 years with warranty replacements, but the Office Star manufacturer wised up and cancelled the warranty (just flat changed it and refused to honor the original warranty) on all padded and vinyl components so when the arm pads fell apart again it was time to go find a new chair that is NOT an Office Star product ... I did a lot of shopping. I don't like buying chairs and I don't want to get a chair that won't fulfill the things I need it to do. It took almost two months from the time I decided I needed a new chair to the time I ordered this Serta. I went to office furniture stores, I pored over online office furniture sites, I sat in chairs and I did just about all the due diligence a person could do in choosing my next chair. The reason I told you all the things in the first paragraph is so that you'll understand how important having a good chair is to me. The reason I'm telling you these things is so that you'll understand how careful I was in choosing this chair. I ordered this chair, it came and I put it together today. I knew it would be comfortable because I sat in the same chair at an Office Depot, but they wanted $100 more for that chair than I paid for this one. If I hadn't found this one on Amazon (or other online vendor) cheaper, I was going to go back to the store and pay that $100 more because of all the chairs I had sat in, that Serta was the most comfortable. I love this chair. It is one of the very most comfortable chairs I have ever sat at a desk in, maybe even THE most comfortable. It adjusts for tilt tension, tilt lock, height and lumbar support plus it swivels. The lumbar support is especially nice, it's a little knob on the right side of the seat that you can turn to increase or decrease the support mechanism in the backrest. I'm a pretty big guy and this chair is solid as a rock. There is no wobble or shift or anything wrong with this chair. I can only think that the reviewer who reported that the chair was "flimsy" was either too heavy for what this chair is rated, put it together wrong, or got a lemon. Or any or all of those faults combined. There's nothing flimsy about the construction of this chair when it's assembled correctly. Regarding correct assembly, follow the instructions included. The instructions are easy to understand and they're easily adequate to correctly assemble the chair. I had to use a magnifying glass but my eyes aren't what they used to be, most people can probably read the instructions just fine. They're clear and in proper English so the Chinese or whoever is responsible for the instruction booklet got it right. Which is unusual for things being made in China these days. Tighten up the screws as much as you can without stripping the threads or torquing a head off. It is vital with any chair that it be assembled as tightly as possible to prevent undesirable play in the parts. Things should not wiggle when you put a chair like this together, they should never wiggle after you assemble and use the chair. If you get wiggle or wobble then tighten it up again or it will break. I used a wrench, a ratchet with the proper sized hex driver -- not the little wrench that comes with the chair. There is locktite on the screws that will activate when the screws are good and tight, the more tension on the threads the more solid that locktite will be. I don't know if they used real "Locktite" brand thread locker but the color of this locker is red. If it's real Locktite, red is a permanent thread locker that requires heating with a torch to get it to release. Basically you have to melt it to free it. If that's what this thread locker is, then make sure you get everything tight the first time or you're going to have problems sooner or later. One of the main reasons I bought this chair, besides the comfort factor, is the 10 year warranty. Comfort is nothing if the chair doesn't last, durability is nothing if the chair isn't comfortable. It does no good to have a sturdy chair that's not comfortable or a comfortable chair that's broken. Those two things, comfort and durability, are the mark of a really good chair. Those two features are what will make this chair worth it's cost or not. I don't write a review on something like this and then forget it. If there's anything to add I'll come back and edit this review so if it doesn't last, you'll know it from reading my edits. If you don't see any edits to this review then you can assume all is well with the chair and it has held up well from the date I posted this review to the date you read it.