Bests & Worsts Reviews from Amazon

I am not a techno-geek and I had a little trouble getting the mic to work the way I wanted. I am creating videos for YouTube featuring me singing karaoke. When I was having problems getting started with the mic I simply contacted the ZealSound folks and they bent over backward to give assistance. They even offered to replace the mic if necessary. Customer service at ZealSound gets an A+ from me. So does the mic. Now, here is the little bit of help I want to pass along to you. I do not use special audio recording software for my videos. Recently, I purchased a Logitech c922 HD webcam. I downloaded the free software from the Logitech site and opened up the Realistic audio program that came installed on my Dell Inspiron desktop computer. I am operating Windows 10 Professional. The Logitech software allows me to choose the mic I want to use (either the one that is aboard the webcam or the one plugged into the Realistic audio software (in this case the ZealSound)). The master volume control is cranked up to the max and the system mic was chosen as the input (the ZealSound). Also, the ZealSound mic volume is cranked to the max. The resulting sound is rich and mellow and sounds like a radio DJ. I am impressed by the quality. Thank you ZealSound for making such a professional quality product available to me for such an amazing price (at the time of purchase I received a 25% discount from ZealSound and free shipping through Amazon Prime. You just can't beat that deal anywhere!!!)