Bests & Worsts Reviews from Amazon

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837
people found this helpful, as of 2023
ranked #14,557 most helpful out of 571,544,897 reviews
★★★★★
It's got problems - and i STILL LOVE IT!!
i LOVE this product so much, if i need to get another wifi camera, it will likely be another Blink. I have not been compensated in any way, for this review. Does everything "as advertised". First - the bad news: It should be mentioned there are two parts: the "wall-mount bracket" and the doorbell camera which attaches to the wall-mount. This "mounting bracket" is horribly designed for its intended purpose (i.e. holding the doorbell camera against the door). Once the bracket is securely mounted to your door (or wall), it's *extremely* difficult to attach the camera to it. Even when following instructions - it required a great deal of strength to snap it in place. I successfully did it two or three times, but at some point, i accidentally broke the little plastic clips that secure the camera in place. Ultimately, problem solved by running a length of invisible scotch tape around the mounting bracket's edge, laying it on a flat surface (sticky side facing up), then carefully placing the camera down "onto" the bracket, and finally folding the tape UP and against the edge of the camera. Once these two parts are together, then i take the assembly and "stick" to the door using adhesive strips (made by a well known stationery & adhesives supply co (think "one more than '2L'.")) I am "NOT" mechanically inclined. If you put a wrench in my hand - i won't know which end to use to screw in the nail! So take my word for it - using adhesive strips & scotch tape - if I could get this thing to stay on the wall securely - then you can too! As Mr Spock once said, "Primitive but effective." In a couple pictures, if you look closely, you can see the tabs sticking out from beneath. Also pictured (& you don't need to look all that closely) is extreme closeup (camera flash ON) so the tape is easily seen. However casual observation as you're standing at the door (even if you ring the bell), the tape is easily overlooked against the black plastic casing. So while it's not ideal (indeed poorly designed), this bracket issue isn't a deal-breaker - especially for such an affordable price. Now the good news! OMG! Where to begin! BATTERY USE is nearly "non-existent"! Put it this way: I've had my unit working for over three months, running on the same batteries it came with. I live in an indoor building, and with neighbours, deliveries, etc - fairly high traffic / motion sensor triggered video 25 times in the past 24 hrs, and 33 times the previous 24 hrs. So that's just a little more than a 10-second video clip every hour. For the past month - it's been on HIGH RESOLUTION (which uses more battery power), and longer clips both for "motion" as well as "doorbell" (this also uses more battery power). So again - THREE MONTHS on the same batteries! Amazing! I should mention the batteries are Lithium (after tax & shipping, about $ 4 a piece). But i don't care. It's a great system! I love it. This incredible battery-life / add to that it's "feather weight" - i don't mind using (& periodically changing) the adhesive strips - what? - "every 3 or 4 Months"?? Blink Doorbell Camera works & plays well with Alexa. Because my office & Alexa are just inside our front door (i'm sort of the gatekeeper) - i don't want people hearing they've been detected - so rather than Alexa announcing "Someone's at the door" - instead, i have my office lights flash red & white. I also have it make a quiet "ticking" sound. On the other hand - my wife's office is far away from our front door, so in her case, Alexa simply says "Someone's at the front door". Of course - the "Blink" app stamps the exact time each video clip was recorded (see image). - - - - - - Video Storage: They have an affordable cloud service ($3 per month at the time of this review), but i got the sync module so i don't need to pay for the extra cloud storage. If my math is right - the extra cost for the Sync Module is about $ 36 - the same price you pay for a year of storage. I strongly recommend the sync module over the pay service. Sync module works very well. IMPORTANT: BLINK DOORBELL ONLY WORKS WITH 2.4G WIFI (i.e. it will not work on 5G). I found this out the hard way, when i spent over a week, trying to figure out why i could no longer record video. SIDE-NOTE: During this "non-record week", the unit DID still chime - both when motion was detected, as well as when the doorbell was pressed. Just no "10-second recorded video" of the chime. Because of this issue - i also discovered "Blink" has a good, responsive tech support. Just be aware you must wait at least 48 hrs for them to respond. But they DO respond, and they're very helpful. :-) Back story: one day, I suddenly couldn't record video, and sent them a service request. But before they got back to me - my camera was working again, and i couldn't figure out why (i thought it "MIGHT" be the 5G, but i wasn't sure). So by the time they got back to me - i sent them an email saying Doorbell Camera was working again, i'm happy and issue Closed. Then (still not sure how/why it fixed itself) - i described my 2.4 / 5 G switch, and asked if that could have caused the problem? They replied "YES" and explained that 5G didn't work. Again - this is "AFTER" i said it was working again (so at this point, they really didn't "NEED" to reply). And they REPLIED anyway! Personable and informative. Not a "BIG DEAL", but if i had it to do over - i should have paid closer attention to COLOR! My door is mostly light & pastel colors (see picture). But my doorbell is BLACK, so aesthetically - it stands out a little more than it should. It's already sort of bulky from the get-go, so i wish i'd gotten the white one. So again - overall this is an excellent system (& very AFFORDABLE too). Get it! You'll be glad you did.
June 2022 · Electronics · verified purchase
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