Bests & Worsts Reviews from Amazon

This is the best multipurpose appliance I have ever used! To begin with, it's easy to use, use one side or the other. I normally program my carafe side the night before so my coffee is ready in the morning. It's easy enough with this machine. I have not tried to program the single brew side, but I am sure it works well. My only negative, which probably won't bother most coffee drinkers is that the coffee comes out too hot. I usually place two ice cubes in my cup when I pour my morning joe. But that's just me, most people like it hot. The single serve, or k cup side, works great. Because of the modular design of the k cup holder, you just need to make sure when you place the k cup in, that you feel it get punctured by the bottom needle. The top needle does not need much pressure because it only punctures the foil top of the k cups, so just by closing the cover you will be fine. I use the single brew side to brew iced tea. The unit has two different reservoirs, although the k cup side only brews what you put into it, not like most Kurigs that hold extra water. Just pour what you need and it will brew that amount for you. The height of the k cup side is big enough for my large travel mugs. I've included some photos, hope they help. Hope it works for a long time!