Bests & Worsts Reviews from Amazon

Not a bad looking band. I needed a band 20MM with 16MM buckle. I contacted the seller though Amazon. They told me yes but didn’t tell me how make to make order. I end up buying a 19MM with 16MM buckle because that the closest size that will fit my needs. When I received the band I saw a brown spot (no dye) instead of blue. I end up keeping it just because it’s a hassle returning it and wait a long time for another order to arrive. Since I’m in the US and the seller is in Vietnam. There was a note inside the package states something about if I’m not happy with the purchase I can contact them though Amazon with the directions before I give them a review. I follow the simple directions to the end on the Amazon app but there was no option for me to click on. I feel like the seller really wants to make their customers happy but they need to figure out how to make it easier for customer to do special order that they offer. I gave it a 4 because I’m picky. As you can see I even buy the wrong size knowingly. I would give it a 5 star if there wasn’t a defect on the band or if I was able to contact them and solved the issues.