Bests & Worsts Reviews from Amazon

This is a TREATMENT not a daily cleansing system so this product can not accurately be compared to the Clarisonic/Olay/Dove cleansing systems. This machine VIBRATES because the puffs contain crystals that can be too harsh if used with a circulating machine! The puffs contain the same microdermabrasion crystals that are used by professionals. Amazon has the best price if you are able to take advantage of their free shipping offer. I love this microdermabrasion treatment. It sloughs off dead skin and my complexion looks so much healthier. The texture of my skin is smoother & so very soft! I use this system twice weekly but Neutrogena recommends using it up to 3x weekly MAX! I apply a hot wash cloth to my face prior to treatment to open pores. I run the puff (already applied to machine) under hot tap water before and during use so that the machine glides smoothly over my skin throughout the entire process. If you use this on a WET face there may be enough moisture in the puff. Be sure to use the FULL specified time on EACH area WITHOUT APPLYING PRESSURE! My first treatment was the most dramatic because my wrinkles were less noticeable after all of the dead skin was buffed away. I apply 100% Aloe after each treatment. I have light acne breakouts which improved but I still have to use my store brand Sulfur Mask as an overnight spot treatment on occasion so this treatment is not an "acne miracle" for HORMONAL breakouts but with continued use it will keep pores unclogged and improve the appearance of acne scars. This is something that I will use LONG TERM not just once or twice so keep this in mind & be patient. I recommend watching the "NEUTROGENA" Microdermabrasion System tutorial on their website. It's also on You Tube. I found other You Tube reviews helpful but be careful when following the advice of others because some of them did not follow directions and ended up with red, inflamed skin after pressing down too hard. You should not be in pain after using this product so if you are, back off on the amount of pressure you apply during treatment. This machine is very easy to use and the instructions are simple. You should NOT have a problem with the puff staying on the machine so if you do exchange the product for another one or contact the manufacturer.