Bests & Worsts Reviews from Amazon

I bought this lawn mower some time back and it is always been a great mower. But, all good things come to an end and my lawnmower quit working but I found it was still in the warranty. So I called the company and they told me where to take my mower to have it repaired, which I did. However, in my case the mower could not be repaired so they shipped me a new one at no cost. What a great company! When I took my mower to the company for repair I also had to take my batteries with with me. So Greenworks informed me that I was going to be receiving a new mower they told me to go back to the repair company and pick up my batteries. After I got my batteries back I quickly realized that they had not given me back the same batteries that I'd left with them. One of the batteries was no good. So I called GreenWorks and told them about the battery switch. So what if they do, Greenworks sent me a new battery, no charge. Great product great customer service thank you Greenworks.