229
people found this helpful, as of 2023
ranked #130,808 most helpful
out of 571,544,897 reviews
★★★★☆
Great program, horrible customer service
I ordered Slim in 6 four months ago and soon began the program. Slowly I began seeing reults. However, I only did the program 4-5 times a week. Had I done the recommended 6 days a week I'm sure the results would have been better. Debbie is a good motivator and I never really got sick of seeing her (the niceness helps). Overall, it is a good program and will bring results if you follow the guidlines.
However, Beachbody's costumer service is HORRENDOUS. The infomercial makes it seem as if you getting all 3 dvds at the time of purchase, when you really only get 2, and then they charge you again to get the last set. I had 8 phone conversations and 4 emails with representatives because they said they fix something and never did. They even shipped and charged me for a brand new set that I never ordered! When I finally spoke with a supervisor, she was rude and impersonal. I told her then that I would never buy another product from this company until they got their act together. Her response: "Is there anything else you need today." !!! Because of this, I would never deal with Beachbody again. It is not worth the hasle and extra money being taken that has to be replaced....order it from Amazon!
December 2005 · Sports and Outdoors