Bests & Worsts Reviews from Amazon

I just got mine yesterday and honestly I'm a bit disappointed the way it looks, I posted a few photos of the product and the two screws were over torque from what it looks like (is that normal?). The handle got scratches all over it and a small chip and feels sharp enough to cut me. I do not usually post bad review but I was let down on this one, I was hoping to get more stuff from tekton but I surely learn my lesson about tools over the internet. I will keep it though because I don't like to waste my time sending it back. Update 9/18/2015 I got my replacement yesterday and I'm really satisfied on how Russ from Tekton took care of this, I asked how to return the other original item and instead let me hang on to it. You guys just won another customer and like I said I have more on my wish list under Tekton product but I want to see how this transaction goes. I am not a big fan of online purchase but definitely gave me a confidence ordering tools from Tekton. Thanks for a great customer service, now you deserved my updated 5 stars!