Bests & Worsts Reviews from Amazon

For those of you who have complained this printer is really loud, it jams all the paper, and it doesn't work--I figured it out. At least for me, it was the ridge just behind the ink heads. See attached image. For me, they were slightly raised (I'm guessing due to rough transportation). Just push it down firmly with your fingers, on both sides of the ink, and you should hear a click. After that, it works like a champ. I will agree with everyone else though, software isn't great, nor is the installation workflow. I'd recommend to the developers that you just have the user connect to the wireless AP the printer gives off in the very beginning, and have them redirected to a webpage where you can select the wireless AP you want the printer to connect to and a more intuitive wizard on getting it set up/configured/tested/cleaned, etc. It took me a bit to figure out how to bypass WPS and manually set it up--and I've got a number of special characters and upper/lower case letters... it took me a bit to figure out you had to hit * to change the keyboard between Upper/Lower/Number. Having a webpage for me to use my keyboard/smartphone would have alleviated this. Last minor thing that contributed to taking a star off was that in certain errors, there is no way to clear them but a power off/on, which was frustrating when I was troubleshooting the above issue. Other than all that, 4 solid stars from me. It's cheap and get's the job done.