Bests & Worsts Reviews from Amazon

I am 75, and needed something like this. I showed a delicate young thing lifting it and rolling it around from place to place; so I figured I could manage it on my own. Ugh....delivery guy left it propped up against the garage about 5' front the mudroom door. (I have a sign on the door requesting pkgs be left INSIDE.) Took me quite a bit of effort to get it inside the door - no handles or handholds at all on the 75 lbs big rectangle. Too tired to do more that day. The next day, attempted to get it up the 4 steps thru the front door. Impossible; so had to slice the box and straps off to reach the treadmill. So heavy, ended up putting 2 small scrapes on the frame getting it inside my home. After that, put it together, but the tread didn't turn. A half dozen emails to the company didn't give any definite reason - but one day, I moved it yet again, and suddenly it worked. Has worked well ever since. Fortunate, because I'd discovered that it was unreturnable for any reason!! Anyway, the purchase of longer metric screws allowed me to attach the hand holds easier - and it is working well now. Still too heavy to move well- - but it runs smoothly and quietly and is quite satisfactory now. Hoping the initial set up goes better for you all.