Bests & Worsts Reviews from Amazon

This was a replacement for the Aker 10 that worked well but only lasted six months. Out of the box it would only run five minutes on our NON thick or high carpeting but worked great on our one hardwood room. Aker/ Euphy is currently emailing me and staying in communication but how can a vac not work on very low carpeting. It stop and beeps after five minutes run time rendering it useless. They said sending another unit would not help due to its working on hardwood but not on the carpet. The anker Robovac 10 worked wonderfully on the carpet and hardwood before it bit the dust. at his point I am hoping for a refund but I cannot imagine they built a vac that wont work on the very flat carpeting we have. I have added photos of our supposed to high carpet..lol I will update this review if Anker/Euphy makes things right Update 02/17/17: So they sent me a couple of vacs but had the same problem and apparently it is my particular style of carpet. Its not the size but it has that tight loop ending. So while disappointed that to run it well I need to be home in case it stuck in its cycle I am very pleased with this company. They refunded me in full due to the amount of times having to mail the vac in and even gave me a https://www.amazon.com/Eufy-Lightweight-Cordless-Upright-Style-Rechargeable/dp/B01MG139T5/ which helps in the light vacume duties. This one of the few Aplus companies left!