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Long story, short: I just plugged it in and it works! Have already installed on your computer: Windows 10, VLC Media Player, Windows Media Player. Long story, long: I have an HP laptop, late 2016 model. It has Windows 10, VLC Media and Windows Media player on it. The instructions have such a tiny font, I had to use reading glasses and a magnifying glass! But I tossed that aside and just plugged it in. I put in a CD. Windows said, "what would you like to do?" I chose play the CD. It did. Check. I put in a blank CD. Windows said, "what would you like to do?" I chose burn a CD. Having picked songs and "Start burn" Windows said "Your drive doesn't support gapless burning. Would you like to turn off gapless burning and continue to burn the disc?" I said "Yes". It churned away for 5 to 7 minutes and popped out the burned CD. I popped in the burned CD and it played it OK. It does put a few seconds gap in between the songs, but that's what I wanted, so I didn't want gapless burning anyway. Guess that's more of a DJ thing. So, check! I put in a DVD. It didn't ask me anything, but I navigated to the CD burner drive and double clicked on it and it brought up VLC Media player and started to play the DVD. Check! Haven't tried burning a DVD. I did try to play a Blu-ray, but as described, this does not play Blu-ray DVDs.