306
people found this helpful, as of 2023
ranked #82,629 most helpful
out of 571,544,897 reviews
★★★★★
Excellent product, but beware of self-activation issues if you have an existing rented Xfinity modem.
The device itself works perfectly. However, the self-install process with Xfinity failed. I have an existing Xfinity account with a rented modem. I was forced to call Xfinity to register the Motorola modem. First the tech had to deactivate the Xfinity modem. Then the new Motorola modem was activated via its MAC address. This process took about 30 minutes. After that, all is well.
the product in question
Motorola MG7700 Modem WiFi Router Combo with Power Boost | Approved by Comcast Xfinity, Cox and Spectrum | for Cable Plans Up to 800 Mbps | DOCSIS 3.0 + Gigabit Router
4.3★ · 13,859 ratings, as of 2023