Bests & Worsts Reviews from Amazon

I bought this machine over a year ago and was never able to finish a project because of tension issues. I could never sew more than a few inches without my bobbin thread getting tangled and bunched up under my fabric. I WORK at a Joann's Fabric and Craft store and couldn't figure it out even with the help of my more experienced co-workers. Out of desperation I looked over every inch of the machine and saw a screw on the bobbin case. So I tightened it, and it worked! I'm actually able to sew and finish quality projects now, which is such a relief since I was ready to give up on it all together.