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At first I was disappointed and frustrated trying to get this to work. The software installation went over without a hitch and I could see the Bluetooth symbol in my services tray, but I couldn't get it to recognize my Bluetooth devices or pair with them. After looking around online, I discovered that with many versions of Windows 7 64 bit, you have to enable Bluetooth service and support. This is done by clicking on the Start orb on bottom left, and typing in "services". Scroll down to Bluetooth services, right click and set to automatic. Do the same for Bluetooth support (mine was disabled, hence my difficulty). Then reboot your computer. After I did this my computer recognized my devices right away and I had no more problems.