Bests & Worsts Reviews from Amazon

I bought this after digging out some old records and to play a record I received from a friend. Upon receiving it, the unit I got wasn’t playing properly and kept shutting off. I planned on leaving a subpar review BUT... not only did the company get me a replacement the next afternoon, but the unit works & sounds great. It takes up very little space on our table and does just what we need perfectly. The original unit I had was a dud, but that happens with electronics sometimes. Thanks for your quick reply and taking care of your customers