410
people found this helpful, as of 2023
ranked #50,872 most helpful
out of 571,544,897 reviews
★★★★★
Thought to consider before purchase
Currently I have TWC and wanted to get rid of their modem and purchase this SB6183 for my internet. I'm getting 200mbps and this is a quality product. BUT, I did some digging and find that since I also have my phone connected to TWC and since the hookup goes thru the TWC supplied modem, I'm not able to get rid of the TWC modem. In other words, I could hook the internet portion up to the SB6183, but I would still have to retain the TWC modem in order for my phone to work. I just got off the phone with ARRIS tech support and the guy stated that there is no "work around" or other modem available that would handle the internet/phone combination. I thought it best to mention this to all of you in case you were thinking of switching....so you don't purchase something and then find you may have to return it. If your phone service DOES NOT go thru your modem, then you should be good to go. Have a good New Year!
January 2015 · Electronics