Bests & Worsts Reviews from Amazon

I received my new KR1100, 1100 Watt inverter today and have been testing it; so far so good. At the moment I have it running both a 100W light bulb and 26" LCD TV while attached to a deep cycle battery. It is showing a wattage draw of around 250 Watts, well below its rated capacity, but a test just the same. I was a bit alarmed when I put a multimeter across the AC receptacle and only read 94 vac, so I sent a question about it via Amazon to TechBuy where the unit shipped from. BTW, it got here the second day after being ordered. Within no more that two minutes after clicking send I received a phone call from TechBuy to discuss my concern. Seriously, it was LESS THAN TWO MINUTES!! That's what I call fantastic customer service and I was in the customer service business for 35 years!! When they asked me if I was using a True RMS multimeter I knew immediately that something I was wondering was correct--I was not getting a real RMS reading. Anyway, the TechBuy person gave me a couple of quick tests to perform, like comparing the light output of a incandescent bulb and if the TV works okay, the unit was putting out what it is supposed to. It passes both tests with flying colors! I will update this down the road after I get it installed in our travel trailer and get some realtime use on it. But for the apparent quality of the build, all the extras it came with and most of all the awesome customer service I give it five stars at this time. 8/26/2015 UPDATE: I installed this in our travel trailer and it works great. Here is a picture of it putting out 978 Watts without problem while driving the microwave in the TT. MY 5-STAR RATING REMAINS VALID. About to leave on a one month tour and will be using it quite frequently. I will update this review again after I return. 10/7/2015: We did use this a little bit during our month-long, 6,000+ mile RV trip out west and it performed flawlessly. Update 1/13/2018: It has now been installed and used for 2 1/2 years, including a trip from Florida to Alaska and back and it has performed flawlessly.