Bests & Worsts Reviews from Amazon

I had originally posted a 1-star review, and the CEO contacted me directly. I had thought the breathing monitoring technology to be bogus, but he explained it in thorough detail, as well as provided me with analytics and assurance the technology works—even saved info from my unit and my daughter’s activity the night before. I had a scare when my daughter was face down in the middle of the night, and the unit didn’t notify me of any change in breathing. He gave me his personal contact as well, and encouraged me to call for any questions.