Bests & Worsts Reviews from Amazon

I have read a lot of the reviews and spoken to a number of current owners of the Motorola Q. I have also owned and used Blackberries, Treo's, LG Phones including the LG VX9800 and the Motorola Razor. I picked one up this week and here are my initial impressions. The phone layout and design are excellent. Compared to other devices like the Blackberry and Treo, the keys are in a much better location (about ½ up from the bottom end of the phone) making it much less stressful on the thumbs to type. The keys functions are very similar to a Blackberry. Takes a little bit of getting use to but learn very quickly. Active Sync, which it comes with, is a breeze to set-up and start syncing. Works great with Outlook. I also have set-up my device to pull down emails from my gmail account. I read one review that said everything was being doubled when transferring. No so here. Works like a charm and very fast. Internet connections are much faster that on my Blackberry, which my work has supplied me. The battery is another item that people tend to give bad reviews on. That may be why Verizon is currently offering a 60 dollar battery for 19 dollars. Supposedly the extended battery will give double the time which as I understand it from other users is about 2 days. One of the big issues that people are focusing on in these reviews is the processing speed and how it is affected by having multiple applications open and the hassle of closing them once you are done with them. First, the Motorola is like any computer....having multiple applications open and running all at once will kill the processing speed of computer. Second, to close the programs is much easier than represented in these reviews. Just go to your home page and click on the top smart icons Task Manager and "Kill All" tasks running. So far very happy with my decision. Update: 6/12/06 After a week of using my Q, I am still pleased with my decision. I continue to monitor the other reviews and what I find interesting is the fact that many people focus on items that are very nit picky, i.e. the screen is slightly off center. Interesting...I didn't even notice until that person pointed it out. What is also interesting is that people tend to want a device that does everything exceptionally well (pda, phone, etc). I would agree that that would be the ideal but I am happy with a device that does everything good. Each person has their own preferences and what you really need to keep in mind is what you need the device to do. I just need a device that syncs with my home computer (outlook), can send text and picture messages, syncs with my email via the web and provides me occasional access to the internet. The Q does all that and more. Update 6/16/06 Ok. I have returned my phone(s) yes, plural!! Let me explain why. The first phone had an issue with it's bluetooth functionality/transmitter. I returned it and exchanged for another Motorola Q. My second phone I had for one day before it completely died and nothing I or tech support could do would allow it to be restarted. Motorola has some serious issues to overcome with their Quality Assurance program. When I was on the phone with Verizon Tech Support I asked them which device/Smartphone they recieved the least number of calls on...they said the Treo 700w. As such, I return my Motorola Q and purchased the 700w. Wow, what a difference! The Treo is much faster and much easier to use. I would downgrade my rating but unfortunately once the stars are choosen in Amazon's rating system they cannot be changed.