Bests & Worsts Reviews from Amazon

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390
people found this helpful, as of 2023
ranked #55,209 most helpful out of 571,544,897 reviews
★★★★★
Great product; but investigate the different models before you buy !
There are four different versions of the Ring Light/Cameras. They are: 1. Ring Spotlight Battery Cam ($160), 2. Ring Spotlight Wired Cam ($160), 3. Ring Spotlight Mount Cam ($249) and 4. Ring Floodlight Cam ($249). I currently have three (3) of the Floodlight Cameras installed in my home. Excellent performance on all three. Never had one single problem and their customer support is always there if assistance was needed. I needed a fourth camera to be installed over my front entryway and I ordered the Spotlight Mount Cam because I wanted a unit that was a little smaller. Plus I didn't want to have to deal with batteries (You know when they're going to fail - just when you need them) and I wanted to mount this to a junction box and have no exposed wires. Well that was MY mistake. The thing that I did not know is that the "Spotlight" cams do not have the same capabilities of the "Floodlight" cams. Here are just a few things that are different with the Spotlight Cam: 1. Reduced light output and coverage, 2. No ability to set it for "automatic dusk to dawn" lighting, 3. The lights should not be left on for more then 30 minutes and 4. Reduced night vision capability and resolution. Why pay the same price ($249 for both the Spotlight Mount and the Floodlight models) and get "less" capability ????? Ring's customer service was very willing to assist me in obtaining a replacement. The Spotlight cam was replaced with another Floodlight Cam. Slightly larger in size, but overall a much more capable light/camera system and is working flawlessly. THANK YOU RING FOR YOUR SUPPORT!
August 2018 · Electronics · verified purchase
the product in question
Ring Spotlight Cam Mount - Hardwired HD Security Camera - White
4.6★ · 1,972 ratings, as of 2023
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