Bests & Worsts Reviews from Amazon

The first speaker I received came defective. It wouldn’t hold a charge and refused to turn on. I decided to contact the seller directly via email, and I expressed my concerns to them. Without hesitation, the seller offered to send me out a replacement device at no cost to me. They also replied in a timely fashion, and the replacement device arrived very quickly. Great customer service! Now for the device itself: It is very loud. Much louder than I expected, which is awesome. The sound quality itself is very good as well. Clear sounding music. It is very easy to operate and to pair via Bluetooth. The new device holds a charge for a long time, and I haven’t seemed to have any issues. I want to buy another so I can pair both of them together and have even louder sound. Now for my one complaint: Even though this device is advertised as “waterproof”, take that lightly. If you continue reading in the description, it states that is is more water-resistant than anything. I am happy I read that before using the device, as I assumed when I first bought it that I could use it in the shower. To cut the risk of ruining the device, I hang it outside of the shower where it is in reach in case I want to change what I’m listening to, but that way it’s safe from possible damage. Overall, I am beyond pleased with the device, and more importantly the seller. If you have a problem, try communicating as it can get you very far. Stuff happens. Sometimes things come defective. It’s how it’s handled that matters. I think this speaker is way above the other ones I’ve tried.