Bests & Worsts Reviews from Amazon

First of all, this headset is the best I've ever owned, by far. The sound is high quality, the microphone works perfectly and comes with a free windscreen, and it has very comfortable ear pads with an extra set of velvet ones included. BUT, the microphone WILL BE DEFECTIVE upon arrival, and you need to do something to solve the problem and restore the headset to functionality. By default, the headset comes with firmware version 0030, which contains a microphone-breaking glitch. To use the microphone on this headset, you will need to go to the official HyperX download page for the Cloud II headset and get the latest version, 0010. I'm not sure why the number is lower, or why they don't ship them with this preinstalled, but this was an IMMEDIATE solution for me, so make sure to keep that in mind before buying these.